Shipping Policy
Thank you for choosing our swimwear collection. We are committed to providing safe, reliable, and efficient delivery services to customers worldwide, and offer free standard shipping on eligible orders.
I. Order Processing Time
All orders will be processed within 1-3 business days after payment.
Orders placed on weekends and holidays will be processed on the next business day.
During promotional seasons or holidays, order processing times may be slightly delayed.
II. Free Shipping Policy
We offer free standard shipping on all orders.
III. Estimated Delivery Time
Estimated delivery time is 7-20 business days.
Actual delivery time may vary due to:
• Customs inspection
• Weather factors
• Flight schedules
• Local logistics
IV. Logistics Partners
We will arrange suitable logistics service providers for different countries and regions, including:
United States Postal Service (USPS) / UPS / FedEx (within the United States)
DHL Express / Aramex (international express)
EMS / ePacket (international standard delivery)
V. Order Tracking
After your order is shipped, you will receive a shipping confirmation email containing a tracking number.
You can check your order status in real time through:
• Tracking link
• Order page
• Contact customer service
VI. International Taxes and Customs Duties
International orders may incur:
• Import tax
• Customs duty
• Value-added tax
• Customs clearance fees
These fees are determined by the customs authorities of the destination country and are borne by the buyer.
VII. Address Information
Please confirm the following when placing your order:
• Recipient's name
• Contact number
• Zip code
• Shipping address
The information must be accurate.
Incorrect address information may result in:
• Delivery failure
• Lost package
• Second delivery fees
These may be borne by the buyer.
VIII. Delivery Delay Notice
The following situations may cause delivery delays:
• Peak holiday season
• Extreme weather
• Customs inspection
• International flight delays
• Local logistical unforeseen circumstances
For delays caused by the logistics company, we will do our best to assist with inquiries, but we cannot completely control delivery time.
IX. Lost or Damaged Packages
If you receive:
• Damaged goods
• Lost package
• Severely damaged packaging
Please contact customer service within 48 hours of signing for the package and provide:
• Order number
• Product photos
• Packaging photos
We will assist you as soon as possible.
X. Order Cancellation Notice
• Orders cannot be cancelled directly once placed.
• If you do not need the goods, you can apply for a return after receiving them.
XI. Contact Us
For any logistics or shipping related issues, please contact us:
Email: press@looperyee.com
Online Customer Service: 24/7 Online Support
Thank you for your support. We wish you a pleasant beach vacation.